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Senior Technical Program ManagerMBA, PMP, CSPO, CSM, CSSGB

Lewej J. Whitelow

Technical program manager accelerating engineering teams and enabling cross-org execution across enterprise and distributed systems teams.

Impact

Snapshot of the teams, cadence, and portfolio scale delivered across recent programs.

engineersguided across programs (current org scale)

release cadenceincrease in six months

usersimpacted across portfolio

program valueinitiatives overseen

Testimonials

“Lewej has been a solid and reliable member of the PMO. His contributions in the release management process, upgrades, and willingness to help in areas such as EVM Safety (Protocol Security) and Rust teams have made him a reliable partner for his teams. His consistency and follow-through have made him a great asset for the PMO and his program teams.”

— Head of Technical Program Management @ OP Labs

“I really appreciate how proactive Lewej is. As soon as he began working with EVM Safety (Protocol Security), he immediately demonstrated MVPs of various suggestions, including a brand new Notion dashboard that we now rely on as our source of truth. He was open to feedback on these, and took initiative to setup 1:1s to learn more pain points to see where he can be most helpful. As a result of these initiatives, our team is moving in a great direction and in a better place. Additionally, you can rely on Lewej to follow through. Lewej's consistent reliability was a huge help, and took some burden off the rest of the Releases team members.”

— Head of Protocol Security @ OP Labs

Experience

Leadership across distributed systems, cloud infrastructure, and enterprise delivery.

  1. Senior Technical Program Manager - Protocol Engineering @ OP Labs | Optimism

    • Owned the end-to-end program operations for a 50+ engineering org, maintaining 99.99% availability for a distributed systems platform and open-source software stack serving 20M+ users.
    • Scaled engineering release cadence 4x from 4.5 features/quarter to 18 features/quarter by establishing clear, effective SDLC processes making launch planning and releases predictable and consistent.
    • Led cross-org planning across Platforms, Infra, Security, and Product teams, aligning multi-quarter upgrade roadmaps and rollout strategies for core network and client changes.
    • Directed security program driving audits, remediations, and protocol upgrade safety reviews.
    • Mentored engineering and DevRel teammates on best practices, improving on-time delivery rates.
    • Managed engineering relationships with customer & partner teams and external contributors.
    • Implemented processes, tools, and agentic AI automation to scale output and communications, manage risks with cross-functional input, inform escalations, and drive best practices.
  2. Founding Program Manager - Product Engineering @ Blocknative

    • Led product engineering program of over 20 cross-functional resources, delivering observability and monitoring tools, and highly available, low-latency infrastructure to ~3.5M users.
    • Drove cross-org strategic programs spanning Engineering, DevOps, Data Science, Design, GTM, and Product, translating company strategy into executable, measurable program roadmaps.
    • Directed deployment of 140+ new and updated features while leading tech-debt and cost-optimization initiatives that reduced technical debt by 61% and infrastructure spend by 23%.
  3. Senior Technical Project Manager - Professional Services @ Cyara, Inc.

    • Managed implementation and execution of IVR/platform monitoring, functional/regression testing, and training for 50+ multinational clients.
    • Established a Project Management Center of Excellence, standardizing processes and improving project delivery efficiency.
    • Controlled project progress for initiatives valued at ~$50 million, ensuring timely and within-budget completions.
    • Developed client KPIs for performance and optimization, maintaining comprehensive project documentation.
  4. IT Project Manager V - Consultant @ Bank of America

    • Led global migration of Office 365 and Windows 10 for over 200,000 users, managing a project valued at ~$100 million.
    • Directed ETL processes for 40+ terabyte database migrations and server decommissioning, ensuring data integrity.
    • Reported key metrics and project status directly to C-Suite executives.
  5. Cloud Technical Project Manager - Cloud Solutions @ Insight Enterprises

    • Led projects worth $40 million, managing the full lifecycle from initiation to closure with teams of up to 15 resources.
    • Provided strategic guidance and stakeholder communication, ensuring alignment with client goals.
    • Delivered weekly financial and progress reports to executive management.
  6. Cloud Engineer Consultant II - Cloud Solutions @ Insight Enterprises

    • Designed technical architectures and performed data center migration activities, ensuring seamless transitions.
    • Managed segments of larger enterprise engagements, delivering high-quality solutions to clients.
  7. Systems Engineer Analyst - Technical Delivery @ Avanade, Inc.

    • Assisted in designing and configuring enterprise technology architecture components, focusing on security and availability.
    • Supported infrastructure solutions development within designated computing environments.

Education

  1. Masters in Business Administration

    Louisiana State University Shreveport

    • Concentrations: Project Management | Data Analytics | Marketing
  2. BS in Computer Information Systems

    Northwestern State University

    • Concentrations: Software Development | E-Commerce
  3. BS in Business Administration

    Northwestern State University

    • Concentrations: Management | Marketing

Tech Toolkit

Tools used across strategy, delivery, and execution. Filter by focus area.

37 tools shown for All.
  • PowerShellLanguages & Scripting
  • PythonLanguages & Scripting
  • SQLLanguages & Scripting
  • Distributed SystemsFrameworks & Architecture
  • MicroservicesFrameworks & Architecture
  • Technical ArchitectureFrameworks & Architecture
  • Active DirectoryCloud & Enterprise
  • AWSCloud & Enterprise
  • AzureCloud & Enterprise
  • ExchangeCloud & Enterprise
  • Google WorkspaceCloud & Enterprise
  • Microsoft 365 / Office 365Cloud & Enterprise
  • NetSuiteCloud & Enterprise
  • SharePointCloud & Enterprise
  • Windows 10Cloud & Enterprise
  • GitBookDev, Repo & Docs
  • GitHubDev, Repo & Docs
  • DataDogAnalytics & Observability
  • FathomAnalytics & Observability
  • Google AnalyticsAnalytics & Observability
  • IVR / Platform MonitoringAnalytics & Observability
  • ObservabilityAnalytics & Observability
  • Data Center MigrationData Infra & Ops
  • ETLData Infra & Ops
  • Low-Latency InfrastructureData Infra & Ops
  • Network InfrastructureData Infra & Ops
  • Server DecommissioningData Infra & Ops
  • ClickUpCollaboration & Workbench
  • DiscordCollaboration & Workbench
  • FigmaCollaboration & Workbench
  • HubSpotCollaboration & Workbench
  • JIRACollaboration & Workbench
  • NotionCollaboration & Workbench
  • SlackCollaboration & Workbench
  • TelegramCollaboration & Workbench
  • BlockchainWeb3 & Blockchain
  • Ethereum (EVM)Web3 & Blockchain

Skills & Methods

Delivery practices, facilitation techniques, and strategy methods used across programs. Filter by focus area.

25 items shown for All categories.
  • AgileAgile & Ways of Working
  • Change ManagementAgile & Ways of Working
  • FacilitationAgile & Ways of Working
  • KanbanAgile & Ways of Working
  • OKRsAgile & Ways of Working
  • ScrumAgile & Ways of Working
  • Launch Release ManagementProgram & Delivery
  • Program ManagementProgram & Delivery
  • Project ManagementProgram & Delivery
  • Release ManagementProgram & Delivery
  • Resource Capacity PlanningProgram & Delivery
  • Stakeholder ManagementProgram & Delivery
  • Vendor ManagementProgram & Delivery
  • ComplianceGovernance / Risk / Compliance
  • GovernanceGovernance / Risk / Compliance
  • Security AuditsGovernance / Risk / Compliance
  • Data Governance & ManagementData & Information Management
  • Systems AnalysisData & Information Management
  • FinanceOperations & Finance
  • Financial ReportingOperations & Finance
  • KPI DevelopmentOperations & Finance
  • OperationsOperations & Finance
  • MarketingProduct & Strategy
  • Product ManagementProduct & Strategy
  • ResearchProduct & Strategy

Contact

Let’s discuss how I can help scale your programs.