Senior Technical Program Manager • MBA, PMP, CSPO, CSM, CSSGB

Lewej J. Whitelow

Technical program manager accelerating engineering teams and enabling cross-org execution across enterprise and distributed systems teams.

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Impact

Snapshot of the teams, cadence, and portfolio scale delivered across recent programs.

engineers— guided across programs (current org scale)

release cadence— increase in six months

users— impacted across portfolio

program value— initiatives overseen

Experience

Leadership across distributed systems, cloud infrastructure, and enterprise delivery.

  1. Senior Technical Program Manager - Protocol Engineering @ OP Labs | Optimism

    • Lead technical programs for a multi-disciplined, 50+ person engineering organization enabling an always-available decentralized protocol and open-source software stack for 20M+ users.
    • Scaled release cadence 5× in six months by establishing clear, effective processes that made launch planning and releases predictable and consistent.
    • Create timelines, program analytics dashboards, and manage org + ecosystem-wide dependencies.
    • Organize and manage security audits with external auditors and Security engineers.
    • Manage engineering relationships with partner teams and external contributors.
    • Implement processes, tools, and automation to scale output and communications, manage risks with cross-functional input, inform escalations, and drive best practices.

  2. Founding Program Manager - Product Engineering @ Blocknative

    • Led product engineering program of 20+ cross-functional resources delivering observability/monitoring tools and highly available, low-latency infra to ~3.5M users.
    • Drove strategic programs across Engineering, DevOps, Data Science, Design, BD, GTM, DevRel, and PM.
    • Directed 140+ new/updated features, reduced technical debt by 61%, and lowered infra costs by 23%.

  3. Project Manager @ Cyara, Inc.

    • Managed IVR/platform monitoring, functional/regression testing, and training for 50+ multinational clients.
    • Established a Project Management CoE standardizing processes and improving delivery efficiency.
    • Controlled progress for ~$50M initiatives; on time and within budget.
    • Developed client KPIs and comprehensive project documentation.

  4. Project Manager V (Consultant) @ Bank of America

    • Led global migration of Office 365 and Windows 10 for 200,000+ users (~$100M program).
    • Directed ETL for 40+ TB database migrations and server decommissioning.
    • Reported metrics and status directly to C-Suite.

  5. Cloud Technical Project Manager @ Insight Enterprises

    • Led $40M+ projects end-to-end with teams up to 15 resources.
    • Provided strategic guidance and exec comms; weekly financial/progress reporting.

  6. Cloud Engineer Consultant II @ Insight Enterprises

    • Designed technical architectures and executed data center migrations.
    • Managed workstreams within larger enterprise engagements.

  7. Systems Engineer Analyst @ Avanade, Inc.

    • Assisted in designing/configuring enterprise architecture with focus on security and availability.
    • Supported infra solutions within designated environments.

Education

  1. Masters in Business Administration

    Louisiana State University Shreveport

    • Concentrations: Project Management, Data Analytics, Marketing

  2. BS in Computer Information Systems

    Northwestern State University

  3. BS in Business Administration

    Northwestern State University

Tech Toolkit

Tools used across strategy, delivery, and execution. Filter by focus area.

37 tools shown for All.
  • PowerShellLanguages & Scripting
  • PythonLanguages & Scripting
  • SQLLanguages & Scripting
  • Distributed SystemsFrameworks & Architecture
  • MicroservicesFrameworks & Architecture
  • Technical ArchitectureFrameworks & Architecture
  • Active DirectoryCloud & Enterprise
  • AWSCloud & Enterprise
  • AzureCloud & Enterprise
  • ExchangeCloud & Enterprise
  • Google WorkspaceCloud & Enterprise
  • Microsoft 365 / Office 365Cloud & Enterprise
  • NetSuiteCloud & Enterprise
  • SharePointCloud & Enterprise
  • Windows 10Cloud & Enterprise
  • GitBookDev, Repo & Docs
  • GitHubDev, Repo & Docs
  • DataDogAnalytics & Observability
  • FathomAnalytics & Observability
  • Google AnalyticsAnalytics & Observability
  • IVR / Platform MonitoringAnalytics & Observability
  • ObservabilityAnalytics & Observability
  • Data Center MigrationData Infra & Ops
  • ETLData Infra & Ops
  • Low-Latency InfrastructureData Infra & Ops
  • Network InfrastructureData Infra & Ops
  • Server DecommissioningData Infra & Ops
  • ClickUpCollaboration & Workbench
  • DiscordCollaboration & Workbench
  • FigmaCollaboration & Workbench
  • HubSpotCollaboration & Workbench
  • JIRACollaboration & Workbench
  • NotionCollaboration & Workbench
  • SlackCollaboration & Workbench
  • TelegramCollaboration & Workbench
  • BlockchainWeb3 & Blockchain
  • Ethereum (EVM)Web3 & Blockchain

Skills & Methods

Delivery practices, facilitation techniques, and strategy methods used across programs. Filter by focus area.

25 items shown for All categories.
  • AgileAgile & Ways of Working
  • Change ManagementAgile & Ways of Working
  • FacilitationAgile & Ways of Working
  • KanbanAgile & Ways of Working
  • OKRsAgile & Ways of Working
  • ScrumAgile & Ways of Working
  • Launch Release ManagementProgram & Delivery
  • Program ManagementProgram & Delivery
  • Project ManagementProgram & Delivery
  • Release ManagementProgram & Delivery
  • Resource Capacity PlanningProgram & Delivery
  • Stakeholder ManagementProgram & Delivery
  • Vendor ManagementProgram & Delivery
  • ComplianceGovernance / Risk / Compliance
  • GovernanceGovernance / Risk / Compliance
  • Security AuditsGovernance / Risk / Compliance
  • Data Governance & ManagementData & Information Management
  • Systems AnalysisData & Information Management
  • FinanceOperations & Finance
  • Financial ReportingOperations & Finance
  • KPI DevelopmentOperations & Finance
  • OperationsOperations & Finance
  • MarketingProduct & Strategy
  • Product ManagementProduct & Strategy
  • ResearchProduct & Strategy

Certifications

Testimonials

“Lewej has been a solid and reliable member of the PMO. His contributions in the release management process, upgrades, and willingness to help in areas such as EVM Safety (Protocol Security) and Rust teams have made him a reliable partner for his teams. His consistency and follow-through have made him a great asset for the PMO and his program teams.”

— Head of Technical Program Management @ OP Labs

“I really appreciate how proactive Lewej is. As soon as he began working with EVM Safety (Protocol Security), he immediately demonstrated MVPs of various suggestions, including a brand new Notion dashboard that we now rely on as our source of truth. He was open to feedback on these, and took initiative to setup 1:1s to learn more pain points to see where he can be most helpful. As a result of these initiatives, our team is moving in a great direction and in a better place. Additionally, you can rely on Lewej to follow through. Lewej’s consistent reliability was a huge help, and took some burden off the rest of the Releases team members.”

— Head of Protocol Security @ OP Labs

Contact

Let’s discuss how I can help scale your programs.

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